استعراض القائمة

Head of Insurance Operations

safetywing - اخرى

عن بعد
الكتروني
Intermedtiate
+5years
Deadline: 2025-10-08
About the Company

SafetyWing was founded to support nomads like ourselves by building an adaptable software-based global social safety net.

Our products are created by a fully remote team distributed across the globe and stretching ten timezones while headquartered in San Francisco.

We’re here to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone.

Job Description

SafetyWing is seeking a Head of Insurance Operations to build and lead our global insurance operations. You’ll own everything from underwriting coordination to claims oversight - making sure our systems are smooth, scalable, and ready to grow with us. This role is about creating efficient processes, solving operational challenges, and ensuring that all our members have a joyful experience.

 

We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple health, insurance, and retirement products for remote workers worldwide as a replacement for national welfare systems.
 
We like to work with people who:
  • Want to help build a global social safety net on the Internet
  • Think for themselves instead of copying others
  • Are willing to try new things, even with the risk of failure
  • Are intellectually curious and open to new ideas
  • Are creative and bold in the face of any problems
  • Have strong integrity and do the right thing
Benefits
Fully remote work environment - work from anywhere globally
Competitive salary and equity compensation
Premium health insurance that travels with you
Personal development budget
Laptop and office stipends
A minimum of four weeks of vacation per year
Travel insurance any time you travel
Multiple team gatherings per year in amazing locations - our previous meetups were in Mexico, Bali, Siglufjörður and Hoi An
Responsibilities
Overseeing the full insurance operations lifecycle - from underwriting coordination to claims resolution - ensuring speed, accuracy, and fairness at every step
Building and leading a strong insurance operations team that delivers excellent service
Monitoring claims handling to ensure members receive fair outcomes, clear communication, and a consistently positive experience
Managing relationships with partners to ensure smooth collaboration
Creating and maintaining clear step-by-step procedures, process maps, and documentation so the team can work consistently and scale easily
Leading the creation and implementation of business continuity and resilience plans
Ensuring all operations meet global compliance requirements and industry standards (in close partnership with the compliance team)
Partnering with product, engineering, and finance teams to introduce tools that automate and improve workflows
Using data to track performance, solve problems, and guide continuous improvements
Requirements
Has 5+ years of experience in insurance operations or healthcare, with a proven track record of building scalable systems
Understands insurance products, compliance requirements, and operational best practices
Loves solving problems with creative, scalable solutions
Is analytical and metrics-oriented, able to analyze data, identify issues, and develop effective solutions
Understands the broader business context and can make informed, strategic decisions
Has strong leadership skills and experience growing high-performing teams
Apply for Job

If you have the necessary qualifications and want to join a successful team, apply for the job.:

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Job Details
Location عن بعد
Address online
Job Type الكتروني
Degree N\A
Position Level Intermedtiate
Experience +5years