Senior Technical Consultant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

About the role

As a ServiceNow Senior Technical Consultant, you will make an impact by optimizing and managing IT service management processes, ensuring efficient and effective service delivery and contributing to the company’s mission of enhancing operational excellence. You will be a valued member of the SNBG team and work collaboratively with team leads, sales associates and the client.

Work model: We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered.

• Possess a strong understanding of ServiceNow ITSM and its application in real-world scenarios.
• Demonstrate expertise in ServiceNow CMDB and its role in asset management and service delivery.
• Have experience with ServiceNow CSDM and its integration with IT service management practices.
• Exhibit excellent communication and collaboration skills to work effectively with diverse teams.
• Show proficiency in analyzing data and generating insights to drive process improvements.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.