استعراض القائمة

Regional Program Lead

Cognizant - مسؤول برنامج

عن بعد
Full Time
Bachelor's
Intermedtiate
+7-10years
Deadline: 2025-10-16
About the Company

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Job Description

Cognizant is looking to hire an experienced Regional Program Lead, to oversee all field operations within a specific geographical region, ensuring all activities align with company goals and standards.

 

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

 

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs.

 

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Responsibilities
Oversee all field operations within a specific geographical region, ensuring all activities align with company goals and standards.
Manage daily field operations, including network installation, maintenance, and repair, to achieve key performance indicators (KPIs) for efficiency, quality, and safety in coordination with the Vendor leads / POCs.
Assist /work in the vendor operations / POC to Recruit, train, and lead a team of field technicians and supervisors. Conduct performance reviews and provide ongoing coaching and development.
Serve as the main point of contact for regional clients, internal departments (e.g., engineering, sales), and external partners.
Develop and manage the regional budget, allocating resources for staffing, equipment, and projects to ensure cost-effectiveness.
Act as the escalation point for complex technical and operational issues, finding solutions to minimize service disruption and improve customer satisfaction.
Ensure all regional operations comply with company safety protocols and local, state, and national regulations.
Requirements
roven ability to lead, motivate, and manage large teams in a fast-paced, high-pressure environment.
Strong understanding of telecommunications networks, including fiber optic, wireless, and broadband technologies.
Extensive experience in field operations management, including logistics, resource planning, and quality control.
Knowledge of budgeting, financial reporting, and cost management.
Excellent verbal and written communication skills for interacting with team members, clients, and senior management.
Strong analytical and decision-making skills to resolve complex operational and technical challenges.
Understanding of different types of risks & their impact on Field Operations-related projects involving multiple vendors
A bachelor’s degree in a relevant field such as Telecommunications, Engineering, Business Administration, or a related technical discipline. A master’s degree is a plus.
A minimum of 7-10 years of experience in the telecommunications industry, with at least 5 years in a managerial or leadership role within field operations.
In-depth knowledge of telecommunications infrastructure, field service management software, and industry best practices.
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Job Details
Location عن بعد
Address online
Job Type Full Time
Degree Bachelor's
Position Level Intermedtiate
Experience +7-10years