استعراض القائمة

Admin Assistant / Receptionist

The Norwegian Refugee Council - مساعد\ة ادارية

Ramallah and Al-Bireh
Full Time
Bachelor's
Experience as a Support Function Assistant
Deadline: 2025-07-19
About the Company
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. 
 
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. 
 
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. 
 
Together, we save lives and rebuild futures.
 
Safeguarding is central to NRC’s work. We expect all employees to: 
• treat everyone with respect and dignity 
• contribute to building a safe environment for all 
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) 
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Job Description

The Admin Assistant/Receptionist supports daily administrative tasks at NRC’s Ramallah Office, including front desk management, petty cash handling, coordinating office supplies and services, and assisting with logistics and documentation. The role also oversees and maintains accurate staff attendance tracking, manages and updates health insurance records and related documentation, supports admin needs in other West Bank field offices, and ensures effective coordination with HR, Finance, and Logistics.

We are looking for someone who is motivated and eager to learn, has strong organisational and teamwork skills, and shows good cultural awareness and sensitivity.

 

The Admin Assistant / Receptionist is expected to perform the listed below responsibilities:

Generic Responsibilities:

  • Assist with the implementation of the admin function portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of Admin related documents

Specific Responsibilities:

  • Be the Receptionist for NRC Ramallah Office, greet guests, inform staff of arrival, ensure only authorised persons enter the office. 
  • Responsible for managing the cash box, in line with NRC Palestine Finance SOP and NRC Financial Handbook. 
  • Support other West Bank Field Offices in Administration tasks as requested by the line manager (Nablus, Tulkarem, Hebron). 
  • Coordinate with the landlords for office on issues related to maintenance, utility payments and lease agreements. 
  • Purchasing office stationery, phone credit cards and office supplies, and management of all Field Office utilities, including gas, electricity and water .
  • Ensure new staff in Ramallah have all admin related supplies on their first day in the office 
  • Hotels reservations for training, workshops, NRC events, meetings and conferences. 
  • Ensure that Ramallah office is kept clean, tidy and organised. Liaise with Logistics when disposal processed need to be undertaken.  
  • Oversee and maintain accurate attendance tracking for staff.
  • Manage and update the health insurance records and related documentation.

 

Key competencies required for this role include the following:

Generic Professional Competencies: 

  • Experience from working as a Support Function Assistant in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Strong Knowledge of English (reading and writing)

Context/ Specific Skills, Knowledge And Experience: 

  • Fluent in Arabic 
  • Analytical skills
  • Proven ability to plan and implement
  • Strong organisational and team working skills
  • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communication
 
Benefits
You will be working in an international and diverse organization with a dynamic atmosphere.
You will receive support and opportunities to expand your skills and enhance your expertise.
This position is Grade (03) Step (01). Salary & Benefits are based on West Bank Duty Station.
Reports to: HR & Admin Coordinator.
Recruiter: Recruitment Team.
Contract Duration: 12 months renewable, based on the need of position, fund and performance.
Apply for Job

If you have the necessary qualifications and want to join a successful team, apply for the job.:

Quick Actions
Job Details
Location Ramallah and Al-Bireh
Address Ramallah
Job Type Full Time
Degree Bachelor's
Position Level N\A
Experience Experience as a Support Function Assistant