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الرئيسية

الرئيسية
تسوق وين مكان

تسوق وين مكان
دليل الشركات

دليل الشركات
دليل المهنيين

دليل المهنيين
أراضي و عقارات

أراضي و عقارات
وظائف شاغرة

وظائف شاغرة
عطاءات

عطاءات
مركبات

مركبات
فرص تدريب

فرص تدريب
منح دراسية

منح دراسية
حيوانات أليفة

حيوانات أليفة
يد ثانيه

يد ثانيه
توجيهي

توجيهي

Customer Service Representative

BingX - موظف/ة

All Locations
Full Time
online customer support experience
Deadline: 2025-06-26
About the Company

About BingX

 

  • A leading crypto exchange since 2018
  • With 20 million registered users worldwide
  • Official crypto exchange partner of Chelsea FC
  • User-First, reliable, innovative, and diversified
  • List over 1,000 spot trading pairs
  • Offer over 300 futures trading pairs
  • Integrate with over 80 public chain ecosystems
  • Rank top on CoinMarketCap and CoinGecko
  • TradingView's Best Crypto Exchange for 2021, 2022 & 2023
  • A gateway for the next billion crypto users

Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.

Job Description

BingX is looking for the following vacancy :

Our current vacancy | Full-time | Long-term | REMOTE

Responsibilities
Handle customer inquiries via live chat, email, and other channels regarding accounts, trading, payments, etc.
Assist customers with KYC verification, account security setup, and dispute resolution.
Accurately document and escalate customer issues, collaborating with technical teams for complex cases.
Stay updated on futures trading rules and promptly communicate platform announcements/risk alerts (training provided).
Adapt to shift schedules (if required) to ensure coverage during target market hours.
Willing to work weekends and irregular hours which will include night shifts.
Requirements
Have an online customer support experience, and proficiency in tools like Zendesk/LiveChat.
Fast learner, able to master derivatives trading terminology quickly.
Patient, resilient, and skilled in de-escalating high-tension situations.
Familiarity with Middle Eastern user communication styles; finance or customer service experience preferred.
Proficiency in Arabic and English is essential.
Apply for Job

If you have the necessary qualifications and want to join a successful team, apply for the job.:

Quick Actions
Job Details
Location All Locations
Address اون لاين
Job Type Full Time
Degree N\A
Position Level N\A
Experience online customer support experience
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Customer Service Representative
BingX

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