استعراض القائمة

Quality Control and Customer Support

مميز

iVAS Communications - عمليات الدعم اللوجستي

Ramallah and Al-Bireh
Part Time
Bachelor's
Intermedtiate
+0-2years
Deadline: 2025-12-04
About the Company

iVAS Communications is a leading, quality-oriented and highly-professional Information Technology development company, following up the latest Techniques in Telecommunications and Information Technology and integrate the Telecommunications with software as a profession to make digital solutions to the Internet-based challenges met by today’s modern businesses.

  • iVAS offer services on both local and international scales
  • Website building / designing and development 
  • ERP / CRM Systems development 
  • Technical Consulting
  • VOIP implementation / configuration

 

Job Description

 

We are seeking a detail-oriented and customer-focused Quality Control and Customer Support to join our team on a part-time basis. The ideal candidate will be responsible for ensuring website quality, managing customer communications, and providing exceptional support across multiple channels.

  • Position: Quality Control and Customer Support
  • Employment Type: Part-Time
  • Location: On-Site (Not Remote)

  Please send the CV via email : [email protected] .

 

Responsibilities
Conduct comprehensive website audits from both administrative and user perspectives
Review and assess advertising designs, providing constructive feedback and recommendations for improvements
Verify the accuracy and completeness of data entered through the website platform
Handle incoming calls and respond to inquiries via the company phone line
Manage customer communications and provide timely responses through WhatsApp
Ensure quality standards are maintained across all customer touchpoints
Requirements
Strong self-led and leadership, team management capabilities
Ability to multitask and manage multiple communication channels simultaneously
Detail-oriented with strong analytical and problem-solving abilities
Professional demeanor in handling customer interactions
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Job Details
Location Ramallah and Al-Bireh
Address Ramallah
Job Type Part Time
Degree Bachelor's
Position Level Intermedtiate
Experience +0-2years